What’s your bias?

upordownI had another opportunity to learn a bit more about myself yesterday. I was traveling and had an early start. I arrived at LaGuardia airport and immediately went to the TSA pre line. I just love the easy way through airport security. I noticed that I was, in fact, feeling special because I could go through security without taking off my shoes or belt or jacket. In fact, I didn’t even have to take my computer out of my bag.

I know I like this expedited way of getting through security and have my own little dialogue about it. What I didn’t realize was that this feeling of specialness also uncovered some bias I have.

Let me digress for a moment on bias. Bias is defined as “mental tendency or inclination, esp. an irrational preference or prejudice”. Bias comes from our beliefs, most of which we are unaware. The impact of bias can be as insignificant as not talking to someone because you don’t like the way they dress or as terrifying as ethnic cleansing. Whatever the level of impact from your bias, it starts with the same phenomena. My judgements of someone else cloud my ability to be aware of things as they truly are. Every judgement I have distances me from truth and sets me up for suffering.

Back to my lesson. I saw two young asian adults in front of me in the TSA pre line. Immediately, my little voice (I should name it to have some fun) was saying things like, “What are they doing here? They don’t deserve to be in this line. Why, they’re not so special”.

Then I realized that I have a bias against these young people. People I have never met and, at that moment, had no clue who they were. Not that who they are even mattered. My bias was clear and it got me to thinking of all the places where I’m biased.

Kinda took my breath away. I certainty didn’t want to see myself in that light. Yet, that’s the way I behave at certain times. This experience is having a happy ending, at least I hope so.

Sometimes a lesson keeps on giving. Later in the day, I was attending a conference. When the evening was over, I used my iPhone to request a car to take me back to my hotel. I use the Uber service and had arrived at this meeting in a black suburban. When I went looking for my car, a driver in a Chevrolet Aero (I think their smallest 4 door car) arrived to take me to the hotel.

Again the little voice got very busy. “Where’s my big car? What an outrage this is; I’m definitely going to complain about this.” Recognizing the silliness of this turmoil, I engaged the driver in a conversation. He was very kind man and he asked if I had visited the Baha’i temple in the suburbs. I said I had not, but had driven by it a number of times and it was very beautiful.

From that jumping off point, we talked about his faith, about how he was committed to unifying opposing points of view, his career as a cameraman. He told me he had produced a documentary about the temple. As I arrived at my hotel and we parted company, he presented me with a gift of a DVD of his documentary. WOW… What lessons for this day.

It has left me in wonder about what I will find as I dig into my biases and expose them. I can’t wait to see what I discover.

Author: Thomas White

Over the past thirty-five years, Thomas White has created and led private and public organizations that initiated breakthroughs in areas as diverse as computer software, publishing, printing, market research, leadership development and organizational change. The common ingredients in his success are simple. He looked beyond the limitations that others believed and found real solutions to needs that business leaders have. He attracted the best talent to translate these innovative solutions into practical products and services that were of high value to customers. He created cultures where people love what they do, work at their best and produce extraordinary results. In addition to his role as a business leader, Thomas has been a pioneer and inventor of technologies in the computer-networking field. He is a patent holder for innovations in business process and workflow technology. As part of his passion for educating others about the interface of human and computer systems, he was the co-author of “New Tools for New Times, The Workflow Paradigm”. He has also written articles for numerous publications. In 2001, he turned his attention from leading companies to supporting leadership teams in creating organizations of excellence. After many years of being a part of the machine of change, Thomas recognized that business is the most powerful force in the world. It has a major impact on public policy and governments everywhere. It is a key influence on how we use our resources and sets an example of the values that shape communities from local to global. He formed the consulting firm of Profoundly Simple to be a guide for exemplary leaders - leaders who wisely uses the power they are entrusted with to serve their constituencies first and themselves second; leaders who know that it is good business to treat people with respect, honor the environment and act with impeccable integrity – leaders who inspire greatness in those around them and by doing so create great organizations that are notable examples of success. Feeling the itch to get back into the game again, Thomas joined with two long time friends, to start the C-Suite Network. This network of business leaders offers an online network, events, services, and insights to its 500,000 member community. In addition, the C-Suite Network produces and distributes television and radio content to an audience of over 5M per month

5 thoughts on “What’s your bias?”

  1. The unexamined life is to cease growth and lose joy of discovery but your thoughts reveal a never ending flow inwatd and outward that is so commendable and vital as you mentor. So proud of you Thomas. Love to you. Terry

  2. Not telling us of what you may have learned at the conference, but of what you learned in your travels to and from the conference also speaks volumes.

    Your courage to discuss your “short comings” certainly reveals your strengths.

    1. I’m finding it easier each day to see my real nature without worry of what I reveal. It could be a matter of my own aging or my willingness to relax about my self image or none of these reasons. Whatever the motivation, the result is a deepening sense of peacefulness.

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