Heart of a Leader

Leadership Matters

Practicing a little patience

This morning I was awaiting a flight to Chicago when we were informed that due to “air traffic control” our flight was delayed. In fact, the time of our departure was unknown and an update would not be forthcoming for almost 2 hours.

I watched my inner dialogue of frustration and outrage. Stepping aside from this turmoil, I felt calm and still there was an impatience beckoning my attention. Letting that undercurrent flow without engagement, I stood in line waiting to talk to a gate agent about the impact of this delay on my further travel plans.

It took 10 minutes of so for the agent to take care of the man in front of me. I spent that time, looking at the people in line and wondering how this delay was for them. The agent was the perfection of calm and care as she did her best to take care of a difficult set of options for the man in front of me.

Now it was my turn with the agent. She entered my name into the computer and started looking at my options. As she was typing away, another agent came from the plane and let her know that our delay was lifted and that we would be leaving soon.In the end, we landed in Chicago exactly on schedule even with a 30 minute delay in boarding.

The reminder didn’t end. As I was standing in the jet bridge waiting for the bags to be brought up, there was a gang of folks who pushed ahead of where I was standing. Again, I could feel the annoyance rising and rather than let it take its usual head, I settle back and watched the rest of those disembarking from our flight.

At the end of this line of folks, was a woman who was waiting for a wheelchait. This wheelchair was parked right in front of where the gate checked bags were to be delivered. Again, the little (sometime not so little) voice arose. Well, I said to myself, “the best thing to do is just take a breath and let this happen.” In a brief moment, a single bag was brought up the outside stairs. The gate agent asked the women in the wheelchair if it was her bag. No she said and as I looked it was instead my bag. The first one off.

In the end, I was again reminded of the impact my emotions have on my experiences and that I have the ability to “feel” these emotions without allowing these emotions to be the center point of my experiences. Good to remember every minute of every day. 

 

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3 thoughts on “Practicing a little patience

  1. Diane Splinter on said:

    This is great. I always enjoy your posts and miss them when you are busy. I try to read every one. Diane splinter.

    >

  2. good to see you back in the writing chair in the whirl of thoughts and emotions,
    thanks for sharing. may all your flights and landings bring such fruit of awareness.
    Mokasiya

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