Practicing a little patience

This morning I was awaiting a flight to Chicago when we were informed that due to “air traffic control” our flight was delayed. In fact, the time of our departure was unknown and an update would not be forthcoming for almost 2 hours.

I watched my inner dialogue of frustration and outrage. Stepping aside from this turmoil, I felt calm and still there was an impatience beckoning my attention. Letting that undercurrent flow without engagement, I stood in line waiting to talk to a gate agent about the impact of this delay on my further travel plans.

It took 10 minutes of so for the agent to take care of the man in front of me. I spent that time, looking at the people in line and wondering how this delay was for them. The agent was the perfection of calm and care as she did her best to take care of a difficult set of options for the man in front of me.

Now it was my turn with the agent. She entered my name into the computer and started looking at my options. As she was typing away, another agent came from the plane and let her know that our delay was lifted and that we would be leaving soon.In the end, we landed in Chicago exactly on schedule even with a 30 minute delay in boarding.

The reminder didn’t end. As I was standing in the jet bridge waiting for the bags to be brought up, there was a gang of folks who pushed ahead of where I was standing. Again, I could feel the annoyance rising and rather than let it take its usual head, I settle back and watched the rest of those disembarking from our flight.

At the end of this line of folks, was a woman who was waiting for a wheelchait. This wheelchair was parked right in front of where the gate checked bags were to be delivered. Again, the little (sometime not so little) voice arose. Well, I said to myself, “the best thing to do is just take a breath and let this happen.” In a brief moment, a single bag was brought up the outside stairs. The gate agent asked the women in the wheelchair if it was her bag. No she said and as I looked it was instead my bag. The first one off.

In the end, I was again reminded of the impact my emotions have on my experiences and that I have the ability to “feel” these emotions without allowing these emotions to be the center point of my experiences. Good to remember every minute of every day. 

 

Author: Thomas White

Over the past thirty-five years, Thomas White has created and led private and public organizations that initiated breakthroughs in areas as diverse as computer software, publishing, printing, market research, leadership development and organizational change. The common ingredients in his success are simple. He looked beyond the limitations that others believed and found real solutions to needs that business leaders have. He attracted the best talent to translate these innovative solutions into practical products and services that were of high value to customers. He created cultures where people love what they do, work at their best and produce extraordinary results. In addition to his role as a business leader, Thomas has been a pioneer and inventor of technologies in the computer-networking field. He is a patent holder for innovations in business process and workflow technology. As part of his passion for educating others about the interface of human and computer systems, he was the co-author of “New Tools for New Times, The Workflow Paradigm”. He has also written articles for numerous publications. In 2001, he turned his attention from leading companies to supporting leadership teams in creating organizations of excellence. After many years of being a part of the machine of change, Thomas recognized that business is the most powerful force in the world. It has a major impact on public policy and governments everywhere. It is a key influence on how we use our resources and sets an example of the values that shape communities from local to global. He formed the consulting firm of Profoundly Simple to be a guide for exemplary leaders - leaders who wisely uses the power they are entrusted with to serve their constituencies first and themselves second; leaders who know that it is good business to treat people with respect, honor the environment and act with impeccable integrity – leaders who inspire greatness in those around them and by doing so create great organizations that are notable examples of success. Feeling the itch to get back into the game again, Thomas joined with two long time friends, to start the C-Suite Network. This network of business leaders offers an online network, events, services, and insights to its 500,000 member community. In addition, the C-Suite Network produces and distributes television and radio content to an audience of over 5M per month

3 thoughts on “Practicing a little patience”

  1. good to see you back in the writing chair in the whirl of thoughts and emotions,
    thanks for sharing. may all your flights and landings bring such fruit of awareness.
    Mokasiya

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